ICT skill among Labuan’s SMEs: issues and challenges

Mohd Zulkifli Muhammad, and Say Leng Goh, and Tamrin Amboala, and Nasrul Hisyam Nor Muhamad, (2012) ICT skill among Labuan’s SMEs: issues and challenges. Jurnal Teknologi, 59. pp. 109-114. ISSN 2180–3722

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The rapid growth of ICT presents both perpetual opportunities and challenges to SMEs. ICT serves as a competitive tool for SMEs provided they have the necessary skills and knowledge to embrace it. However, due to the growth characteristic of ICT, skills shortages will remain as an issue haunting SMEs. Continuous staff training is the way out, however many SMEs are reluctant to train their workforce. Issues and barriers pertaining to skills development were reviewed by referencing previous studies undertaken. The paper highlights ICT skill challenges facing SMEs in Labuan. Among the focus of investigation are; usage of computers, current training provision, awareness and attitudes toward ICT and training, areas for ICT training and support needs. The paper concludes by outlining several suggestions to improve on ICT skills development among SMEs in Labuan.

Item Type: Non-Indexed Article
Uncontrolled Keywords: Information and Communication Technology (ICT) - Small and Medium Enterprises (SMEs) - Training - Skills development barrier.
Faculty: Faculty of Entrepreneurship and Business
Depositing User: En. Pahmi Abdullah
Date Deposited: 20 Oct 2012 11:59
Last Modified: 20 Oct 2012 11:59
URI: http://umkeprints.umk.edu.my/id/eprint/793
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