Developing a staff development framework for nursing homes in Malaysia: content analysis based on expert interviews

Hasif Rafidee Hasbollah, and Nurul Ashykin Abd Aziz , and Nur A’mirah Mohd Yaziz , and Mohd Shafhuan Yusran, and Mohd Firdaus Mohd Nasir, and Siti Nabilah Mohd Rosdi, (2016) Developing a staff development framework for nursing homes in Malaysia: content analysis based on expert interviews. Journal of Entrepreneurship and Business, 4 (1). pp. 1-14. ISSN 2289-8298

Official URL: http://fkp.umk.edu.my/JEB/download/7-v4i1.001.pdf

Abstract

This paper aims to develop a Staff Development Framework for Nursing Homes (SDFNH) to improve staff and organizational effectiveness in nursing homes in Malaysia. Expert Interviews with five nursing homes were conducted via purposive sampling and analyzed using Content Analysis. The results indicate that the SDF-NH integrates: (a) people, who are qualified staff, and the development of attitude, skills, knowledge (ASK), and performance for the effectiveness of service delivery; (b) program, which includes training and motivation, practical courses, and job rotation as training; (c) process, which is the strategy of continuous improvement of people and program in the nursing homes; (d) funds, which are government financial support to assist the NHs; and (e) rewards, which are one of the incentives to retain the staff’s services.

Item Type: Non-Indexed Article
Keywords: Staff development, Nursing home, Malaysia, Content analysis, Expert interviews
Faculty: Faculty of Entrepreneurship and Business
Deposited By: En. Pahmi Abdullah
Date Deposited: 09 Feb 2017 02:03
Last Modified: 09 Feb 2017 02:31
URI: http://umkeprints.umk.edu.my/id/eprint/6536

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