A descriptive study on student’s satisfaction towards services provided in Universiti Malaysia Kelantan

Ravikumar S/O Parumal, . (2012) A descriptive study on student’s satisfaction towards services provided in Universiti Malaysia Kelantan. Undergraduate project report, Faculty of Entrepreneurship and Business. (Submitted)

Abstract

This study determines the level of satisfaction among the University Malaysia Kelantan UMK) students towards the facilities provided such as the sport facilities, accommodation, bus transportation and classroom environments out of all the universities facilities. The study was based on a survey that is administered involving 100 students as respondents. By using the descriptive analysis the level of satisfaction among the students towards the facilities provided by UMK are examined. The findings show that the level of satisfaction among students is at acceptable level. Most of students are satisfied with the facilities provided by the university. The findings of this study will help UMK improve their quality of services provided to the students.

Item Type: Undergraduate Final Project Report
Faculty: Faculty of Entrepreneurship and Business
Supervisor: Dr. Rafi bin Yaacob
Programme: Bachelor Of Entrepreneurship (Commerce) Honors.
Deposited By: Users 659 not found.
Date Deposited: 31 Jul 2013 02:17
Last Modified: 31 Jul 2013 02:17
URI: http://umkeprints.umk.edu.my/id/eprint/1913

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