Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia

Noraani Mustapha, and Zaizura Che Zakaria, (2013) Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia. In: The 20th International Business Information Management Conference (IBIMA). International Business Information Management Association , pp. 589-594. ISBN 9780982148990

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Abstract

The objective of this study is to determine the influence of interpersonal relationship and daily workload on job satisfaction among lecturers in public universities in Kelantan. Sample was randomly selected through systematic procedure and data was collected from 320 academic staffs using self-administered research questionnaires. Data was analysed using descriptive analysis to describe demographic profile of respondents and Pearson Product Moment Correlation to test the relationship between variables. The result indicated that there was positive significant relationship between interpersonal relationship and job satisfaction, whereas daily workload and satisfaction was inversely correlated. Organization should consider these variables in promoting satisfaction among employees in order to enhance organizational citizenship.

Item Type: Book Section
ISBN: 9780982148990
Keywords: Job satisfaction - Interpersonal relationship - Workload.
Faculty: Faculty of Entrepreneurship and Business
Deposited By: En. Pahmi Abdullah
Date Deposited: 17 Apr 2013 08:57
Last Modified: 17 Apr 2013 08:57
URI: http://umkeprints.umk.edu.my/id/eprint/1509

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